Sailing on the S.S. Mylanta

Thar she be: The Navigator of the Seas.  Not so much a “cruise ship” as a “gigantic floating country.”  We left the port in New Orleans on Saturday, the 17th, for a 7-day Western Caribbean cruise.  As a first time cruiser, I can safely say, I LOVE cruising!  I can’t wait to plan my next cruise!

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On the inside–this picture is of the promenade, where there are several shops, cafes, bars, etc.  It’s kind of ridiculous how much fits on the ship.  They had multiple parades during our cruise, which were extremely impressive.

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I think this was from our first night.  Cruise ships are mostly about eating ridiculous amounts of food, so forgive me if meals run together a bit.

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Roxana, our server throughout the cruise, was hysterical.  She liked to make fun of Rene, but we were all guilty of ordering like gluttonous fools. 

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On our second night at sea, we had our first formal night.  Awww… aren’t we cute!

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And then… a surprise.  We were invited to dine with the captain!

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The Staff Captain turned out to be less of a salty sailor, and more of a shy, soft spoken Swede.  

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After dinner, another surprise.  The infamous towel animal!  Our first critter was a rather good looking snail.

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On our fourth day, we arrived at Falmouth, Jamaica.  A view from our balcony.

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We decided to do an excursion to the Good Hope Estate, which is a sugar plantation tour.

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Part of the tour involved going up to the main house at the top of the hill.  Totally gorgeous view from the top.

 

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The house was absolutely beautiful.  I have lots of shots on my flickr page, if you’d like to see more.

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And the sugar plantation itself.

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You know what else was awesome?  Lunch.  Red Stripes, jerk chicken, and johnny cakes.

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When we got back to the port, we did a little shopping.  Rene found Wilson, who we all fell in love with.

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Wilson is so pensive.

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The following day we arrived at Grand Cayman.

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Arrrrrrrrrg!  There be pirates in Grand Cayman!

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We took another excursion while there, which turned out to be the best idea ever.  First stop, the turtle farm!  Which had wild chickens running around the front of the building?

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Next stop, the rum factory.  Or really, a store where they try to sell you rum and rum cakes (which are SO GOOD!).  The bus actually started driving away before we realized Cindy and Rene weren’t with us.  Whoops!  Too much rum cake?

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Next stop?  Hell.  No seriously.

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Turns out hell is really just a dead coral reef tourist trap in the Cayman islands.  Who knew?  At least I found out that they do indeed serve beer in Hell:

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Next stop, and my favorite activity of the entire trip (NOLA included): swimming with the stingrays!  We took a boat out to a sandbar, jumped out, and swam with the stingrays.  They are very tame and actually super cute.  I fed** one of them a squid and he came back and rubbed up against my legs, like he was saying “hey thanks!”  They were like big, wet, slimy dogs.

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** When I say that I fed a stingray, what I really mean is that I was given a squid, which I promptly dropped (and screamed like a little girl) when a giant flipping stingray came swimming at me at full speed with it’s mouth open.  I stole this picture off Google, so you can get an idea of what I’m talking about:

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When we got back to the boat later that day, they had decorated for Thanksgiving!

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The following day, Thanksgiving, we went to Cozumel, Mexico.  Not a bad place to spend a holiday.  Cindy being thankful for beer.

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Jumping up and down for beer!

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There’s not much in this world that compares with my mum’s turkey and gravy.  However, if forced to spend Thanksgiving in Cozumel, shrimp tacos on the beach is not a bad substitute.

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And followed up by the obligatory Señor Frogs.  I am thankful for fruity yard drinks.

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And then Rene decided to climb the rock wall.  Because our cruise ship had a flipping rock climbing wall (of course).

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That night, our second formal night, we celebrated Thanksgiving with a feast as only a cruise ship can do.

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What a fabulous trip!  Thank you to all of you who joined, made it possible, or otherwise supported our silly shenanigans!

New Orleans v. 1.1: just the food porn

I know you’re waiting for my cruise blog, but I feel like my NOLA post was lacking.  Here, for your viewing pleasure, is the food porn–and only the food porn.

Our first real night in NOLA at Galatoire’s:

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Someone else’s dessert at Galatoire’s (sweet potato cheesecake, I think):

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What I ordered for dessert, which still haunts me in my dreams: banana bread pudding.  Yes.  With some kind of dreamy caramel bourbon sauce and fresh whipped cream…

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Our second night we went to Commander’s Palace.  I know, you’re expecting a picture of their famous dessert (it’s coming), but instead I give you… the BEST foie gras I have ever had: a gigantic seared lobe over several apple beignets, with a small cafe au lait with the “essence” of foie gras.  The sauce is a traditional caramel sauce with toasted pecans.

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Someone else ordered scallops (Collen I think?).  I remember them being phenomenal.

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And dessert!  Their famous bread pudding soufflé.  Incidentally, I wore that hat all night, including out on Bourbon Street until the wee hours of the evening.  I had a lot of fans.

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Someone’s dessert, which looks fabulous:

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On my actual birthday we went to the WWII museum and had lunch at their restaurant.  I think from now on, all birthday lunches must have a mandatory glass of champagne and assorted to die for cupcakes:

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Holiday donations–what’s your responsibility?

I’m a store owner and someone approached me recently about putting a donation box near my register for holiday donations. Am I responsible for protecting a food or toy box’s contents from theft or damage? I want to help, but don’t want liability for a charitable act.

Placing a donation box by the cash register is an easy way to engage your customers in supporting popular community causes. Donation boxes and their eventual contents belong to the nonprofit receiving the donations.

Make sure that the organization’s bin is fire- and weather-proof, and difficult to move. I would insist that the nonprofit provide documentation proving that the bin is insured, and would ask for a liability waiver as well.

You should not incur any expenses to host a donation box. Be wary of anyone who asks you to pay maintenance fees for the bin.

Find out from the nonprofit how often someone will come around to check the container. Boxes should be emptied frequently to discourage theft, and food boxes should be emptied at least once a day to discourage vermin. At least two people should be present when counting money.

I can’t imagine someone depraved enough to steal a toy from a child, food from the hungry, or money from the poor, but it does happen. If you have a donation bin in your store and you think someone has stolen from it, immediately contact the police, and then notify the box’s owner.

For many, the holiday season means the return of the Salvation Army red kettles and their classic bell-ringing. Unfortunately, every year a few kettles are stolen.

Who is liable for the money if a kettle is stolen? The Salvation Army has to pay about $300 to replace the kettle, but the real liability is felt by the needy families, seniors and the homeless of our community, who rely on those donations.

Don’t forget that tons of food and groceries are wasted each year, and the Napa Food Bank always welcomes donations. The Bill Emerson Good Samaritan Food Donation Act protects you from liability when you donate food to a nonprofit organization, even if what you donated in good faith later causes harm to the needy recipient.

December is a great time to embrace the holiday spirit and give to our neighbors in need. If you are planning to make a charitable donation, be sure that it’s to a reputable charity and that your donation will actually reach its recipient. Only donations to charities on the IRS list of qualified charities are tax-deductible.

Mary Luros is a business law attorney with Hudson & Luros, LLP, in Napa, and can be reached atmary@hudsonluros.com or 418-5118. The information provided here is not intended as legal advice, nor does it form an attorney-client relationship with the author. The author makes no representations as to the reliability or accuracy of the above information. In a perfect world we wouldn’t need disclaimers — or attorneys.

New Orleans Recap

 

I can’t believe I’ve been 30 for over two weeks now and still haven’t blogged about my most fabulous birthday celebration trip!  It was truly a trip of a lifetime.  I think it’s best to split my blogging into two huge entries: one for New Orleans and one for the cruise (aka, “best trip of my life”).

I’ve never been to New Orleans before, or as I call it, “Land of Sugar and Booze.”  On our first day, we walked around the French Quarter and immersed ourselves in all that is NOLA.  First stop?  Cafe du Monde, of course!

 

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The best cafe au lait I’ve ever had, and the (in)famous beignets!  If you’ve never been to CDM, the floor is disgusting.  Don’t look down.  

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Right around the corner we found Aunt Sally, who was busy making authentic creole pralines, which are basically sugar.  And butter.  And delicious.

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They also sold these crazy gay mermaid holiday ornaments.  We found these in other stores also.  Not sure what’s up with the gay mermaid ornaments and how they fit in with NOLA?  But they’re pretty fabulous.

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As we walked around, it became very evident that NOLA is a city of street performers.  Some of the best street music I’ve ever heard, and some pretty amazing displays of magic, juggling, and balancing on silly things while throwing sharp knives.

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NOLA is also apparently “the place to buy hot sauce.”  And alligator heads?

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It’s really a pretty town, and I’m glad we were able to see it in all of it’s holiday glory.  It’s also quite hot there most days of the year, so I was very appreciative of the perfect weather. 

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I have a lot of food porn to show you, as I’m sure you expect, but for some reason Larry didn’t want to eat as much as we all did?

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We did convince him to join us at Acme Oyster House, where 97% of the menu is fried.  I had the BEST fried oysters ever.  To die for.

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Jason, Colleen and I took a little streetcar ride to… actually… I’m not sure.  We got lost.  But the streetcars are nice!

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Full day 2: Jason, Colleen, Ellyn and myself took a plantation tour about an hour outside of NOLA, just off the mighty Mississippi River (which is gigantic).  First stop, Oak Alley Plantation.  Totally haunted.  And very pretty!

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This lady was our tour guide.  This picture really captures it: she’s in all the garb of the era, but wait, what’s that on the mantle?  A plastic daiquiri cup.  Which she drank while she gave us the tour.  “Ya’ll… this is the dining room.  Ya’ll, they all ate here.  It was hot, ya’ll…”  And so on.

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None of this furniture is original to the house.  But you can’t sell a plantation tour unless the house has furniture, right?

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This picture is a little creepy.  I took it through a window, and you can see me in the reflection in the mirror.  You can also see, just to the right of me, a ghost.  Legit!  I captured an image of a ghost!  (I’m calling that little green bit and the purple bit a ghost.  Roll with it)

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The second plantation we saw was Laura Plantation, which is more of an original creole-style plantation.  A really fascinating story–a couple came over from France to start a sugar plantation.  They built this house, then just before the first harvest, the husband died.  So the wife inherited the whole thing and was allowed to run the business (back when women couldn’t tie their own shoelaces without asking a man’s permission).  And then, when it comes time to pass the business along to the next person in the family, she picks a daughter (not her son!) to run it.  And then she picks a girl, and so on.  Only women ever ran this plantation, which is pretty cool.

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This is also cool–a bonfire!  They light it up on Christmas night so that Papa Noel knows where to come.  Apparently the whole town has bonfires.

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There were more ghosts at this plantation as well, although I didn’t capture them on film.  We were standing in a bedroom during the tour and the guide told us that this man and woman were totally set on their daughter being the next in line to run the plantation, but she developed acne and they were worried that would ruin their chances.  So they took her to a doctor, who gave her a shot to cure the acne, and she died instantly.  The parents came home and the mother sat in this bedroom and never left the room until she died, like twenty years later.  Can you imagine not leaving a room for twenty years?  And the guilt of your daughter dying because you thought her acne was ruining her business prospects?

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We came back after a day of plantations and walked around a bit more.  Not too far from our hotel we stumbled upon the Supreme Court of Louisiana/Court of Appeal Fourth Circuit.  Such lawyer nerds.

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Day 3: we visited the National World War II Museum, which is absolutely phenomenal.  If you go, don’t miss the movie.  It’s a “4-D” movie experience, complete with snow that falls on the audience and seats that rumble.

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Clark Gable!  Swoon!

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On Saturday morning we decided that we really needed to go eat something before we boarded our ship.  Because people starve on cruise ships?!  We visited Mothers, home of the best ham ever.  I completely agree.  I would also add that their biscuits are to die for.

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Next… our cruise!

Wages During Disasters

As an employer, am I required to pay my employees wages if a natural disaster temporarily disrupts my business? Do I still have to pay wages if my business is flooded and employees can’t work?

The lawyer answer is, of course, “It depends.” Whether you are required to pay employees during a temporary closure due to natural disaster varies based on whether your employees are exempt or non-exempt.

The Federal Labor Standards Act (FLSA) is a federal law governing wages and hours of work. For employees covered by FLSA, it requires employers to pay non-exempt employees no less than the federal minimum wage for each hour actually worked, and overtime at one and one-half times an employee’s regular rate of pay for hours worked in excess of 40 per week. FLSA requirements are not waived during a natural disaster.

The key to FLSA is the phrase “hours actually worked.” If you are unable to provide work to employees, you are not required to pay non-exempt employees for the hours they would have otherwise worked.

Exempt employees are treated slightly differently. The FLSA implies that exempt employees should be paid even if there is a temporary closure. If an exempt employee is ready, willing, and able to work, you can’t make deductions from their pay, even if work is not available.

In California, the Division of Labor Standards Enforcement (DLSE) doesn’t distinguish between exempt and non-exempt in its Interpretations Manual. However, while the DLSE created the manual to assist with interpreting law, it is not itself a law. Since it’s not completely clear, I recommend following the federal law.

If you have a labor contract with your employees or labor union, check your contract to see if you are required to pay employees during natural disasters or other temporary closures.

Now here’s an interesting twist — what if your business floods and the water destroys your business records? How will you calculate your employees’ wages?

The law requires that employers pay at least the full minimum wage and overtime compensation due for covered employees for hours that the employee worked. You may have to allow your employee to recreate their timesheet and pay accordingly.

Electronic record-keeping and a good backup system for financial and tax records may help mitigate risks that arise during a disaster. We recommend that businesses create backup copies of electronic files, store them in a safe place, and include a cloud-based system as part of that strategy. Remember, keeping copies of your business records at home won’t help if both your home and business are inaccessible.

Mary Luros is a business law attorney with Hudson & Luros, LLP, in Napa, and can be reached atmary@hudsonluros.com or 418-5118. The information provided here is not intended as legal advice, nor does it form an attorney-client relationship with the author. The author makes no representations as to the reliability or accuracy of the above information. In a perfect world we wouldn’t need disclaimers — or attorneys.

Here’s a Tip

I own a restaurant and I’m not sure what to do with the tips that my servers receive. Do I need to keep track of their tips? If a customer uses a credit card, can I subtract the credit card processing fee from the tip? What about tip pooling?

Money that customers pay, give or leave for an employee, over the amount actually owed for the goods or service, is considered a tip (or gratuity) and it is the sole property of the employee to whom it was given.

In California, owners and managers are prohibited from sharing in or keeping any portion of gratuity that customers give to employees. You may not make wage deductions from gratuities, or use gratuities as a credit against wages, since tips are voluntarily left by the customer and never belong to the employer. Employees must be paid the minimum wage, on top of any tips they may receive.

A service charge, unlike a tip, is an amount that an establishment charges customers as part of the service contract. Interestingly, employers need not share any portion of the service charge with employees.

Employers who fail to keep accurate records of all gratuities can be charged with a misdemeanor, punishable by a fine not exceeding $1,000, or by imprisonment for not longer than 60 days, or both.

If you run a large food or beverage establishment, use IRS Form 8027 (Employer’s Annual Information Return of Tip Income and Allocated Tips) to file an annual return of receipts for food or beverage operations and tips reported by employees.

When a customer uses a credit card to pay their bill and adds a tip, you are required to pay your employee the tip in full, no later than the next regular payday following the transaction. You may not deduct credit card processing fees or costs from a tip.

You may require your employees to share tips (tip pooling) with other staff that provide service, as long as you don’t keep any tips yourself. In a restaurant, this would include employees who provide direct table service, such as waiters and waitresses, busboys, bartenders and hosts or hostesses. Owners, managers and supervisors may not receive compensation from the tip pool.

Violation of any of these rules could end with a wage claim before the Department of Labor Standards Enforcement (DLSE), a civil lawsuit for unpaid wages, or both. The DLSE treats underpayment and nonpayment the same and regularly seeks waiting time penalties and liquidated damages in both situations.

Mary Luros is a business law attorney with Hudson & Luros, LLP, in Napa, and can be reached atmary@hudsonluros.com or 418-5118. The information provided here is not intended as legal advice, nor does it form an attorney-client relationship with the author. The author makes no representations as to the reliability or accuracy of the above information. In a perfect world we wouldn’t need disclaimers — or attorneys.

Crowdfunding: rewriting the investment rules

Dear Mary, I’d like to start a new business, but I need money. I don’t know any big investors, but I have a lot of friends who believe in my idea and can invest a little. Is there a way for me to have a lot of little investors, instead of a few big ones?

You are not alone. In fact, there are so many other entrepreneurs in similar circumstances that earlier this year, Congress passed a law to address your situation. The Jumpstart Our Business Startups (JOBS) Act of 2012 allows for a wider pool of small investors, known as “crowdfunding.”

You may have already heard of websites like Kickstarter.com, where people can support business ideas by making small donations in exchange for something of value. The difference between these websites and the crowdfunding concept boils down to whether you’re getting a T-shirt or equity in the supported company. Under the JOBS Act, you could invest in a company for a relatively small amount of money, and receive an ownership stake.

Why isn’t everyone doing it? Well, it’s not quite legal (yet). The Securities and Exchange Commission (SEC) has until the end of the year to draft the crowdfunding regulations, but they’ve already requested more time.

We don’t know exactly what the final rules will look like, but there are some things we’re pretty sure about. Crowdfunded offerings will be limited to $1 million.

Under the new rules, crowdfund investors won’t have to qualify as “accredited investors,” which will allow these investors to invest in “the next Facebook” (or neighborhood food truck) without satisfying the $200,000 income or $1 million net worth accredited investor tests.

Investors with less than $100,000 in net assets or annual income will likely be limited to investing the greater of $2,000 or 5 percent of their annual income.

One of the big unknowns is how the SEC will regulate “solicitation,” which really just means securities advertising. If the regulations are liberal, we may see television commercials for the “next big thing,” or magazine ads offering investment opportunities.

Crowdfunding is very exciting — for businesses as well as for people who just want to make small investments in innovative businesses and ideas. Potentially, it could open up the previously secretive venture capital markets and level the playing field.

Of course, any time we have a new regulation, there are people who will abuse it. As an investor, be on the lookout for potential scams. And as a business, remember that you may be held liable for fraudulent offers posted on a crowdfunding portal.

Mary Luros is a business law attorney with Hudson & Luros, LLP, in Napa, and can be reached atmary@hudsonluros.com or 418-5118. The information provided here is not intended as legal advice, nor does it form an attorney-client relationship with the author. The author makes no representations as to the reliability or accuracy of the above information. In a perfect world we wouldn’t need disclaimers — or attorneys.

Whose job file is it, anyway?

In my last column, we discussed whether an employer must provide a current or former employee access to his or her personnel file and payroll records. This week, we’ll look at the specific information an employee may review.

The general rule is that a current or past employee has the right to inspect his or her personnel and payroll records, but what does that include?

Typically, you need to retain and provide his or her job application, payroll authorization form, wage garnishments, education or training certificates, performance appraisals and reviews, attendance records, and all employee action documents, including commendations, warnings, disciplinary actions, layoffs, leaves of absence, vacations and termination notices.

As with most laws, there are exceptions. You need not provide access to reference letters, nor are you required to provide access to records relating to a possible criminal offense. Employees have no right to access records obtained before the employee was hired.

If an employee or job applicant makes a request for any documents that they have signed relating to obtaining or keeping a job, you must provide them a copy, not just allow them to inspect.

The reference letter exception excludes not only pre-hire letters, but also responses from persons who were asked about the character or ability of the employee after the person was hired.

If there are reference letters in an employee’s file and you don’t want to share them or they’re confidential, you may choose to provide the former employee with the author’s name or a comprehensive summary of the contents.

If the file includes any third-party confidential communications, those people have a right to keep their names, addresses and telephone numbers confidential.

I’m not sure whether it applies to your particular business, but if your employees are exposed to potentially toxic materials or harmful physical agents, you must provide accurate records of that exposure.

Be careful with the timeline in allowing an inspection. If you receive a written or oral request from a current or former employee to inspect or copy his or her payroll records, you are required to comply as soon as possible, but no later than 21 calendar days from the request. If you don’t comply in time, the employee can recover a penalty from you.

It’s also a good idea to keep a record or log of employee inspection requests, including when the request was made, whether you allowed the inspection, and if so, when it took place.

Mary Luros is a business law attorney with Hudson & Luros, LLP, in Napa, and can be reached atmary@hudsonluros.com or 418-5118. The information provided here is not intended as legal advice, nor does it form an attorney-client relationship with the author. The author makes no representations as to the reliability or accuracy of the above information. In a perfect world we wouldn’t need disclaimers — or attorneys.

File this under “Important!”: Employee Files

Dear Mary, I terminated an employee recently and they just sent me a letter demanding that I send them their employee file and payroll records. Am I required to do this? What do they have access to?

You raise two major issues: 1) are you required to give an employee their employee file; and 2) what specific information must you provide? In this week’s column, I’ll answer the first question. Stay tuned for part two, in which we’ll look at what particular documents they can see and which documents you do not have to provide.

To answer the first question: You absolutely must allow employees reasonable access to inspect their personnel file and the opportunity to inspect or copy their own payroll records. That doesn’t mean that you necessarily have to send them a copy of the contents of their file, or that they even have the right to copy their file — it just means that they have the right to inspect it.

To make it easier for your employees, you should either keep a copy of each employee’s personnel file at the employee’s primary work location and make those records available within a reasonable amount of time after an inspection request, or allow the employee to inspect the records at the location where you keep them. Regardless of how you store records, employees may not be penalized or lose wages when they inspect their file.

You must allow inspection at “reasonable” times. “Reasonable” usually means during the office’s regular business hours, or during the employee’s regularly scheduled work shift. You need to give the employee sufficient time to thoroughly inspect their record(s), which will depend on the volume and content of the file.

Having said that, if you receive a written demand from a recently terminated employee to provide their file, it’s probably a good idea to send a complete copy in the manner requested. What you don’t want is a former employee who claims that you added or deleted items later to cover any wrongdoing.

How long do you have to allow a former employee the right to inspect? Employees may inspect their records until the statute of limitations expires on any claims. Keep in mind that a breach of contract claim has a statute of limitations of four years, so you may have to allow inspections for at least that long.

You may be liable for civil penalties and injunctive relief for failure to allow an employee to access their file. There are also different rules for public and large employers.

Mary Luros is a business law attorney with Hudson & Luros, LLP, in Napa, and can be reached at mary@hudsonluros.com or 418-5118. The information provided here is not intended as legal advice, nor does it form an attorney-client relationship with the author. The author makes no representations as to the reliability or accuracy of the above information. In a perfect world we wouldn’t need disclaimers — or attorneys.

The Many Marks of Trademarks

Dear Mary, I have a new product that’s about to go on the market. I’ve noticed that some of my competitors have “TM” after the product name, or an “R” with a circle around it. What’s the difference? Do I need to add something after the name of my product?

There are several different designations for trademarks and service marks, and they each mean something different. A trademark is a word, phrase, symbol and/or design that helps consumers identify the source of a product and distinguish it from products owned by others. A service mark identifies the source of a service instead of a product. People often use “trademark” to mean both trademarks and service marks. Companies also sometimes try to protect sounds, smells, and even tastes as non-traditional trademarks, although registering source-identifying taste is nearly impossible.

A letter “R” with a circle around it signifies that the name is a registered trademark, meaning that the mark is registered with the U.S. Patent and Trademark Office, or another country’s trademark office. An owner of a mark can apply for federal registration, although it’s not required. Registration puts the public on what’s called “constructive” or “legal” notice that the owner claims an ownership interest in the mark. The ® symbol may be used only after an applicant receives approval for a registration, not while an application is pending.

The letters “TM,” often in superscript, typically means that the owner does not have federal registration of the mark, but is claiming either common law rights or a state registration. Anyone can use this symbol if they wish to claim a mark as their own. No paperwork or permission is necessary to use the TM symbol.

The letters “SM,” again often in superscript, are used just like the letters “TM,” except they refer to an unregistered service mark identifying services instead of goods.

In your case, if you do not want to register your trademark, but you would like to protect your mark and claim it as your own, I recommend putting “TM” next to it. Be sure that your mark truly is unique — if someone else is using the same or similar name you might be infringing on their trademark.

Registering your mark provides many advantages, including putting the public on notice of your ownership of the mark. There is a legal presumption that if your mark is registered, you have the exclusive right to use the mark. This can be extremely important later if someone tries to sell a product that looks or sounds like your mark.

Mary Luros is a business law attorney with Hudson & Luros, LLP, in Napa, and can be reached atmary@hudsonluros.com or 418-5118. The information provided here is not intended as legal advice, nor does it form an attorney-client relationship with the author. The author makes no representations as to the reliability or accuracy of the above information. In a perfect world we wouldn’t need disclaimers — or attorneys.